Using Service Accounts with Nightfall

As a best practice, service accounts are recommended for authentication because they will not be tied to any specific user, and will persist regardless of which users may leave/join your organization.

Also, as a security measure, it may be beneficial to provide the access privileges required to a service account, rather than having to manage permissions given to specific users. That being said, the requirements for service accounts differ by integration, as outlined below.

Integrations

Service Account Required?

What will happen if the installing user leaves the company?

Slack

Recommended, but not required

If the person who authenticates leaves the company, you will be prompted to re-authenticate the next time you log in to the dashboard.

Google Drive

Recommended, but not required

If the person who authenticates leaves the company, you will be prompted to re-authenticate the next time you log in to the dashboard.

Github

No need for a service account

If the person who installed the app on a given organization leaves, the app will continue to work without interruption.

Atlassian (Jira/Confluence)

Recommended, but not required

If the person who authenticates leaves the company, you will be prompted to re-authenticate the next time you log in to the dashboard.

For any other questions/comments regarding service accounts, please contact us at support@nightfall.ai.